For the Hawaii 10.5 m × 3.75m × 1.5m light grey pool project, the journey began when the customer contacted the My Pool Direct office to discuss their upcoming garden renovation and explore how a swimming pool could be integrated into the space. From the outset, the customer had a clear idea of the size they wanted, which helped the team quickly narrow down suitable pool options.

Following the initial consultation, several models were considered to match the customer’s requirements, and the decision ultimately focused on a popular pool option known for its generous dimensions and versatility. With its spacious design, the chosen pool offered both relaxation and recreational potential, fitting seamlessly with the overall vision for the garden space.

Throughout the next stages, the My Pool Direct team guided the customer through the installation process, discussing optional features, finishes, and practical considerations to ensure the final selection met both functional needs and aesthetic preferences. This collaborative approach helped refine the project plan and gave the customer confidence in their choice.

By the time decisions were finalised, the customer was pleased with the selected pool and enthusiastic about how it would transform their outdoor living area into a personal retreat. This thoughtful process ensured that the installation was tailored to the customer’s goals and delivered with clarity from start to finish.